CV
Professional Summary
As a recent graduate with a Bachelor's degree in Architecture, I bring a keen eye for detail, strong problem-solving abilities, and excellent communication skills to a customer service role. My academic experience has honed my ability to manage complex tasks, understand and address client needs, and work effectively in a team. I am proficient in using technology, adaptable, and thrive under pressure. With a commitment to exceeding customer expectations and a proactive approach to problem-solving, I am eager to contribute to a dynamic work environment and deliver exceptional customer experiences.
Core Skills
Employee supervision Multitasking organizational skills Team Player Social Media Creative Initiatives Driving license B
Professional Skills
Rhino Sketchup revit AutoCad Photoshop Illustrator InDesign Procreate Lumion Twinmotion VRay
Work Experience
10/2023 - currently
Hospitality - Verve people
- Built and sustained strong client relationships, encouraging customer loyalty and repeat visits.
- Worked closely with kitchen and service staff to guarantee prompt and precise order execution.
11/2023 - 6/2024
Team Member - Gregg's
- Established and nurtured strong relationships with regular customers, promoting loyalty and repeat business for the company.
- Coordinated with bakery and front-of-house staff to ensure timely and accurate fulfilment of orders.
6/2022 - 9/2023
Hospitality - Lime Recruitment
- Provided excellent customer service and support to clients in the hospitality industry.
- Managed a high volume of client inquiries and ensured their needs were met.
3/2021 - 5/2022
Food Safety and Quality Assurance
- Conducted regular quality checks on food products and ensured compliance with safety regulations.
- Monitored production processes to identify and resolve any issues.
- Trained and coached new team members on quality assurance protocols.
5/2016 - 8/2020
Events Coordinator
- Coordinated and managed events of diverse sizes and complexities, including weddings, corporate events, and concerts.
- Participation in organized groups performing various entertainment for children.
Education
2020 - 2024
Coventry University
Bachelor Degree in Architecture
2022 - 2023
UIC Barcelona
International Enhancement Year, Architecture
2017 - 2020
I High School tarnow
A levels - History of Art, English, Mathematics - overall 75%
Interests
My biggest hobby is basketball. I used to be training and participating in national league championships between 2013 and 2022, first in Poland and then in the UK, though I always treated it as a hobby more than a career path. My other interests are painting, fashion and traveling.